Customer Service


If contacting PRRS's collections department via email please include the following text in your correspondence:

"I give permission for PRRS to contact me via email. "

Be advised that emails do not always provide the necessary information to properly locate the account(s) to address your concerns. Please provide in your email your authorization to respond to you via email, your address, phone number and your parking notice number if you have it. This will help expedite a response. Due to laws and regulations, if PRRS is not able to properly identify you a return email response may not be provided.

Requests, Disputes, As Follows

Customer Service Center - (877) 302-7275 /

Fax Line - (888) 761-8959

Law Office Service Center - (888) 851-6558 /

(There are multiple appeals emails. Your parking notice has the preferred address)

Payment Center

To pay your notice online you will need your Notice Number which you can find on the Parking Notice (see below).
Parking Notice
  1. Click the payment link: PRRS Online Payment
  2. Enter your license plate number or notice number
  3. Enter your personal and payment data and hit the "Submit" button

Click on the issuing organization below to pay on line:



LAZ Chicago


PAP (Chicago)


Address: Payment Center PRRS

P.O. Box 440359
Aurora, CO 80044

(888) 756-7275